On this week’s episode we chat with acclaimed travel consumer advocate, Christopher Elliott. He shares his experiences helping people with their travel problems as well as how to avoid making costly mistakes when traveling.
As much as we plan for our trips, the fact is that something always goes wrong. It’s not always the end of the world, unless it’s a scam or other form of trickery. Even before we leave home though we can fall prey to dishonest companies and other travel shenanigans, which is where people like Christopher Elliott come into the picture. He’s been one of the leading consumer advocates in the travel industry, and his columns have helped millions of people avoid making costly mistakes. Whether it’s getting a refund from an airline, or knowing which cruises have hidden fees, his tips and words of wisdom are invaluable. That’s why I was so excited when he agreed to be a guest on the podcast.
Christopher Elliott is an award-winning author, advocate, and journalist. He’s the author of How To Be The World’s Smartest Traveler (And Save Time, Money and Hassle) a practical guide for travelers, and Scammed: How to Save Your Money and Find Better Service in a World of Schemes, Swindles, and Shady Deals which explores the broken relationship between American consumers and businesses. Chris also writes six weekly syndicated columns with a total reach of more than 10 million readers and is the founder of Elliott Advocacy, a 501 (c)(3) nonprofit organization that empowers people to solve their problems and helps those who can’t. In addition to being a nationally-recognized expert on customer service, Elliott is an inveterate traveler and travel writer. In his spare time, he enjoys hiking, photography, and scuba diving. His weekly column, Away is Home, chronicles his never-ending journey around the world with his three school-age children. Elliott is based in Prescott, Ariz.