Four Seasons touts quality of chat service
Guests at all Four Seasons hotels will soon be able to communicate any questions or requests, from room service to drinks by the pool to directions to the hotel, using an instant messaging service.
Already available in more than 70 hotels during its pilot phase, Four Seasons Chat enables guests to send and receive messages with on-property staff before, during and after their stay. It will be rolled out to every Four Seasons in 2018.
Disney Cruise Line Expands, Recommits to Caribbean
The port of San Diego has a reason to be excited.
Today, Disney Cruise Line announced its plans to increase its presence in America’s Finest City for early 2019. The brand is also recommitting to the Caribbean with other domestic departures.
The Disney Wonder will return to the Californian city for a two-month season scheduled from March to May of 2019. A variety of itineraries will include two-, four-, five- and seven-night sailings to Mexico with most calling on Ensenada.
The Ritz-Carlton, Cleveland has completed a massive, 18-month transformation of its 206 luxury guest rooms and public spaces, redefining the Downtown hotel experience and adding contemporary new elegance to an iconic Midwestern landmark. The remastering was led by Detroit-based developer Bedrock and includes opening of a new restaurant and gathering spot — TURN Bar + Kitchen, and Core, a ground-breaking fitness center built for the most demanding of road warriors. Core provides a new take on the hotel workout, with advanced training and equipment options inspired by the champion athletes and team trainers who call downtown Cleveland home.
Alaska Airlines struggles to bring Virgin America on board
The Daily Herald
Alaska Air Group management acknowledged Wednesday that the ongoing challenges of integrating its big Virgin America acquisition have caused “a lot of anxiety around here … a lot of tough conversations,” and have distracted executives from other issues as it expands routes and faces intensifying price competition.
Continuing problems with canceled flights at Alaska’s regional carrier Horizon Air have added to the woes. Chief Executive Brad Tilden said the problems at Horizon have prompted him to move its flight-operations center from Portland to Seattle.Add to Flipboard Magazine.