Southwest CEO Gary Kelly said the airline is investigating Wednesday’s technology failure that knocked the company’s website offline for several hours and caused delays and cancellations to more than 1,000 flights nationwide during the prolonged outage.
Kelly said the problem became widespread when backup equipment didn’t take over as expected after the initial failure. He estimated lost bookings alone could cost the airline between $5 million to $10 million.
Costa Cruises has announced plans to base a ship in Mumbai for its inaugural season in India. Starting as soon as December this year, the weekly service marks the first time a major cruise line has offered sailings departing from Mumbai to Male, the capital of the Maldives.
To be operated aboard the 1,300-passenger Costa neoClassica, the one-way, seven-night cruises will call at other Indian ports, New Mangalore and Cochin. On the return trip, the ship will stop at Colombo, in Sri Lanka, and Mormugoa, in Goa.
Whether it’s an uncomfortable seat, flat champagne or annoying delays, airline passengers now have a place to air their grievances.
TripAdvisor launched a new service last week that allows passengers to review their latest flight experiences — the good, bad and everything in between.
The site already has thousands of reviews on hundreds of airlines across the world.
When a Tunisian truck driver launched an ISIS-inspired attack on July 14th in Nice on the French Riviera, he didn’t just mow down 84 people, he widened a wound in the global economy.
Now, no tourist destination appears safe after the attack on the boardwalk in Nice, a glamorous and family-friendly seaside city popular with tourists from all over the world. While full of “soft targets,” it broke from the recent pattern of terror attacks in Europe.