News and Deals: August 7, 2012 – Facebook post sparks airline backlash, London tourism rates plunge during Olympics, Canadian tourist dies in Vietnam‎ and Airline ticket fiasco ‘a computer glitch’‎

JAX Airport
Facebook post sparks airline backlash
USA Today

A longtime Oregon concert promoter sparked an online backlash against Alaska Airlines with a Facebook post describing what he called “the worst of humanity.”

Cameron Clark of Bend wrote to his Facebook friends Friday that he saw a disabled man miss a flight because numerous airline personnel refused to give him extra assistance, even after Clark intervened and asked employees to help. Clark said the man told him he has late-stage Parkinson’s disease.

KTVZ reports (http://bit.ly/OBR52S) Clark’s story spread quickly and sparked a series of angry Facebook posts directed at the airline.

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London tourism rates plunge during Olympics
‎News24

The London 2012 Olympics appears to be deterring tourists from the capital’s centre after warnings of travel chaos and overpriced hotel rooms, according to key industry figures.

Many businesses complain they are being sidelined as tourists make a beeline for the Olympic Games and avoid the capital’s other attractions and shopping destinations, while non-sports fans opt to stay at home or delay their trips.

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Canadian tourist dies in Vietnam‎
Toronto Sun

A Canadian tourist has died in Vietnam, the Foreign Affairs department confirmed Saturday.

The department declined to identify the individual. But a spokesman said from Ottawa that Canadian consular officials in Ho Chi Minh City are in contact with local authorities to gather additional information and are providing consular assistance to the family.

However a Vietnamese website reports Cathy Huynh, 26, a Canadian citizen of Vietnamese origin, went into shock on Wednesday and died after suffering cardiac arrest early Thursday morning.

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Airline ticket fiasco ‘a computer glitch’‎
The Australian

US carrier Southwest Airlines’ attempt to thank Facebook friends with a half-price ticket sale has backfired, with customers inadvertently billed multiple times for a single flight – they’re not feeling the “luv”.

“No, it wasn’t a hack. It was just a technology glitch in our system that caused that,” duplicate bookings and billings to customers’ debit and credit cards, said Southwest spokeswoman Ashley Dillon.

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